Grace Period
We value your time and the preparation our team members undertake for every session. We kindly request a minimum of 24 hours' notice for any cancellations or rescheduling requests without penalty.
Late Cancellations & Rescheduling
Cancellations or rescheduling within the 24-hour window are allowed once every 30 days. Beyond this allowance, a fee of up to 50% of the scheduled service value may be applied.
Punctuality & No-Shows
To ensure all guests receive their full experience, arrivals delayed by more than 15 minutes will be considered a "No-Show."
No-Show Allowance
Failure to arrive for your scheduled session is allowed once every 30 days. Subsequent no-shows will result in a charge of up to 100% of the service value.
We appreciate your understanding in helping us maintain an environment of tranquility and professional excellence.